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Payment Policy

This payment policy outlines how Childhood Rising services are charged for and payable by the client receiving such services.

We are committed to this important work and prompt payment in line with this Payment Policy ensures we can provide a sustainable service. Any financial difficulties or circumstances that may prevent you from making payment in line with this Payment Policy should be discussed with your Therapist or Parenting Consultant at your earliest convenience.

Please note that we do not currently accept payment or offer rebates for Medicare or Private Health Insurance.

The below tables outline our current fee schedule for all services;

Fee Schedule

Play Therapy Services

NDIS Clients
Play Therapy session 45 minutes $160.00
Parent Review Session 45 minutes $160.00
Parent Session 1 hour $190.00
Parent Intake Session 1.5 hours $250.00

Private Fee Paying Clients
Play Therapy Session 45 minutes $130.00
Parent Review Session 45 minutes $130.00
Parent Session 1 hour $160.00
Parent Intake Session 1.5 hours $220.00

Parenting Consultation Services

NDIS Clients
Parenting Consultation Initial – 60 minutes + questionnaire $200.00 ($70.87 from NDIS)
Parenting Consultations 30 minutes $130.00 (35.435 from NDIS)
Parenting Consultations 60 minutes $190.00 ($70.87 from NDIS)

Private Fee Paying Clients
Parenting Consultation Initial – 60 minutes + questionnaire $160.00
Parenting Consultations 30 minutes $100.00
Parenting Consultations 60 minutes $150.00

If you require a copy of any invoices, receipts or statements, this can be obtained at any time by
emailing your request to hello@childhoodrising.com.au.

Billing and Payment for all Office Based appointments, Telehealth, Online and Phone Appointments

All appointments booked online via our website require a 50% deposit payment to schedule the appointment. This will be deducted from your session fee on the day of your appointment.

Private Fee Paying Clients:
● Session fees are payable on the day of your appointment, unless otherwise discussed with your Therapist or Parenting Consultant.
● Payment is accepted by Debit Card, or an invoice will be emailed to you for payment via Bank Transfer.

NDIS Clients – Self Managed
● Session fees are payable within 14 days of your appointment.
● Payment is accepted by Debit Card, or an invoice will be emailed to you for payment via Bank Transfer.
● Receipts for claiming NDIS funding will be emailed to you.

NDIS Clients – Plan Managed
● Session fees are payable within 14 days of your appointment.
● An invoice will be emailed to your plan manager for payment via Bank Transfer.

Billing and Payment for Report Writing Fees for report writing will be discussed and agreed upon with your prior to commencing and work.
An invoice for report writing will be emailed to you directly, or for those NDIS Plan Managed clients, the invoice will be emailed directly to your plan manager.

 

Billing and Payment for all Missed Appointments or Late Cancellations

In instances where a cancellation fee is applied, this will either be invoiced to you separately or applied to your account at your next appointment.

Please see our cancellation policy for more information. 

Outstanding Accounts

A reminder email will be sent for any invoices exceeding their payment terms.
Please note that services cannot continue when accounts are more than 3 weeks overdue. Future appointments will be paused if you have an outstanding account. Appointments can be resumed and scheduled once your account balance has been bought to date.

In instances where accounts continue to remain outstanding, your account will be referred to a debt collection agency for fund recovery. In such instances, you will also be liable for any additional fees and charges + GST as specified by the debt collection agency of our choice.